Shipping policy

At The Last Idol, we are committed to delivering premium-quality products with care and efficiency.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
During new launches, sales, or holiday seasons, processing may take slightly longer.

Shipping Time

Once your order has been dispatched, delivery typically takes 5–10 business days, depending on your location.
Shipping times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with your tracking details.
You can use the tracking number to monitor your shipment's progress.

Delivery Information

Please ensure your shipping address and contact information are accurate when placing your order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to:

High order volumes
Public holidays
Weather conditions
Courier service disruptions
Remote delivery locations

We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.